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Terms & Conditions

A legal disclaimer

1. Introduction

Welcome to SafeHaven Protection Inc. ("SafeHaven," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our security and protection services, including but not limited to bodyguard services, CCTV monitoring, alarm response, and security consulting (collectively, the "Services").

By engaging with our Services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

 

 

2. Scope of Services

The specific details of the Services to be provided will be outlined in a separate written agreement, service order, or proposal (the "Service Agreement") signed by both parties. The Service Agreement will detail the scope, duration, and cost of the Services. In the event of any conflict between these Terms and the Service Agreement, the terms of the Service Agreement shall prevail.

 

 

3. Client Responsibilities

The Client agrees to:

  • Provide Accurate Information: Provide SafeHaven with accurate, complete, and timely information necessary to perform the Services, including but not limited to property access codes, key holder information, and emergency contacts.

  • Cooperation: Cooperate fully with SafeHaven personnel and follow all reasonable instructions to ensure effective and safe performance of the Services.

  • Safety: Ensure a safe environment for SafeHaven personnel to perform their duties. The Client is responsible for disclosing any known hazards or dangers on the premises.

  • Compliance: Comply with all applicable local, provincial/state, and federal laws and regulations.

 

 

4. Fees and Payment

  • Pricing: The fees for the Services are as set forth in the Service Agreement. All fees are in Canadian Dollars (CAD) unless otherwise specified.

  • Payment Terms: Payment is due as specified in the Service Agreement. Failure to make timely payments may result in the suspension or termination of Services.

  • Late Payments: SafeHaven reserves the right to charge interest on overdue payments at a rate of 1.5% per month or the highest rate permitted by law.

  • Taxes: The Client is responsible for all applicable taxes, including GST/HST, sales tax, or other similar taxes, unless otherwise stated.

 

 

5. Confidentiality

Both parties agree to treat all non-public information received from the other party as confidential. This includes, but is not limited to, business plans, security procedures, financial information, and client data. This obligation of confidentiality shall survive the termination of this agreement.

 

 

6. Limitation of Liability

  • No Guarantee of Results: SafeHaven provides security and protection services with reasonable care and skill. However, due to the unpredictable nature of security threats, we cannot and do not guarantee the prevention of all loss, damage, injury, or crime.

  • Maximum Liability: To the maximum extent permitted by law, SafeHaven's total liability to the Client for any and all claims arising out of or in connection with these Terms or the Services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by the Client to SafeHaven in the 3 months preceding the claim.

  • Exclusion of Damages: In no event shall SafeHaven be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

 

 

7. Indemnification

The Client agrees to indemnify, defend, and hold harmless SafeHaven and its employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your breach of these Terms.

  • Any act or omission by you or your agents that causes harm or damage to SafeHaven personnel or property.

  • Any third-party claims arising from your use of the Services.

 

 

8. Termination

  • Termination by Client: The Client may terminate the Services as specified in the Service Agreement, which may require written notice.

  • Termination by SafeHaven: SafeHaven may terminate the Services immediately upon written notice to the Client if:

    • The Client breaches these Terms and fails to remedy the breach within 7 days of receiving written notice.

    • The Client fails to make timely payments.

    • In SafeHaven's reasonable judgment, the environment becomes unsafe for our personnel.

  • Effect of Termination: Upon termination, all outstanding fees become immediately due and payable. SafeHaven will cease providing Services and will return any of the Client's property in its possession, subject to any legal holds.

 

 

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Ottawa,Ontario.

 

 

10. General Provisions

  • Entire Agreement: These Terms, together with the Service Agreement, constitute the entire agreement between the parties and supersede all prior and contemporaneous agreements, proposals, or representations.

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  • No Waiver: SafeHaven's failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

  • Amendments: SafeHaven reserves the right to amend these Terms at any time by posting the revised terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

 

 

11. Contact Us

If you have any questions about these Terms, please contact us at:

SafeHaven Protection Inc.

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